Terms and Conditions

1. Acceptance of Terms

By accessing and using House of Members ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Membership Services

House of Members provides coworking space, meeting rooms, podcast studios, creative studios, and community events. Your membership includes:

• 24/7 access to our Tampa location
• Conference room access at member rates
• Podcast studio access at member rates
• Creative studio access at member rates
• Coffee bar access at member rates
• All member events and networking opportunities

3. Membership Fees and Billing

Membership fees are billed monthly. The initiation fee of $100 will be charged on Launch Day, September 1st, 2025. Founder members receive a special rate of $35/month, which remains in effect only with active membership.

All fees are non-refundable except as required by law or as outlined in our refund policy. We reserve the right to modify pricing with 30 days notice.

4. Refund Policy

We stand behind our community and want you to love being a member. If you're not completely satisfied with your membership experience, we offer the following refund options:

• 90-Day Satisfaction Guarantee: If you're not satisfied with your membership after 90 days, you may request a full refund of your monthly fees (excluding the one-time initiation fee).
• 100% Money-Back Guarantee: If you absolutely hate your experience and want to leave, we'll give you 100% of your money back - but only if you've attended at least 3 events during your membership period.
• Event Attendance Requirement: To qualify for the money-back guarantee, you must have attended a minimum of 3 House of Members events, including but not limited to networking events, workshops, social gatherings, or community meetups.
• Refund Processing: All refund requests must be submitted in writing to hello@houseofmembers.com and will be processed within 14 business days.
• Membership Termination: Upon receiving a refund, your membership will be immediately terminated and all access privileges will cease.

Note: The one-time initiation fee of $100 is non-refundable under all circumstances, as it covers administrative costs and facility setup.

5. Code of Conduct

Members must conduct themselves professionally and respectfully. We prohibit:

• Harassment or discrimination of any kind
• Disruptive or inappropriate behavior
• Unauthorized use of facilities
• Violation of building security protocols
• Commercial activities without prior approval

6. Facility Use and Safety

Members are responsible for their own safety and the safety of their guests. We are not liable for personal injury or property damage. Members must:

• Follow all safety protocols and emergency procedures
• Report any safety concerns immediately
• Keep personal belongings secure
• Respect facility hours and access protocols

7. Guest Policy

Members may bring guests during business hours. Guests must be accompanied by a member at all times and are subject to the same code of conduct. Members are responsible for their guests' behavior.

8. Cancellation and Termination

You may cancel your membership at any time via our website. We may terminate membership immediately for violations of these terms. Upon termination, all access privileges cease immediately.

9. Privacy and Data Protection

We collect and process personal data as described in our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

10. Intellectual Property

All content, trademarks, and intellectual property on our website and in our facilities remain our property. Members retain ownership of their own work and intellectual property.

11. Limitation of Liability

Our liability is limited to the amount paid for membership services. We are not liable for indirect, incidental, or consequential damages.

12. Force Majeure

We are not liable for failure to perform due to circumstances beyond our control, including natural disasters, government actions, or other unforeseeable events.

13. Governing Law

These terms are governed by the laws of Florida. Any disputes will be resolved in the courts of Hillsborough County, Florida.

14. Changes to Terms

We may modify these terms at any time. Changes will be effective 30 days after posting. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these terms, contact us at hello@houseofmembers.com